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Snickers

Snickers

www.snickers.com
What is your customer experience with Snickers?

Snickers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Snickers has a 3.3 star rating from 12 customer reviews; consumers are mostly neutral and the rating distribution shows 42% unfavorable and 33% positive. Many Snickers reviews mention requests for refund and issues with cashback.

Key Takeaways for Future Customers

  • Expect mixed Snickers reviews on quality and size versus price.
  • Reviewers often seek refund or customer service for damaged or defective bars.
  • Taste is frequently praised despite complaints about reduced chocolate and pecan content.

Negative Feedback / Risk Areas

  • Recurring customer complaints about rancid, moldy, or damaged bars and defective packaging.
  • Perceived size reduction and less chocolate on top compared to earlier products.
  • Problems with cashback codes, refunds, and difficulty reaching customer service.
  • Price concerns; many call Snickers expensive for current quality.

Positive Feedback

Many reviewers still praise the taste and enjoy the share-size Snickers; some describe it as a good treat.

View full overview ›

Media from reviews

Complaint on snickers bar which was having lots of fungus.
Complaint on snickers bar which was having lots of fungus. - Image 2Snickers - Commercial for dogsSnickers - Cashback issueSnickers - Cashback issue - Image 2Snickers - Didn't get cashbackDefective snickers
View all media ›

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Show reviews that mention
candy bars price bar customer service flat layer candy bar ingredients size dollars
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Luc J Sby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maastricht, Limburg

Klacht

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AI Highlights
  • - Bought Snickers on 17-1-26 at Pic NIC Maastricht.
  • - Tasted spoiled and caused mild nausea.
  • - Photos, batch code and expiry date are available.

Ik wil hierbij een klacht indienen over een zak Snickers-chocolade die ik recent heb gekocht. Het betreft een Snickers-reep die ik heb aangeschaft op 17-1-26 bij Pic NIC Maastricht.

Bij het openen/consumeren van het product heb ik geconstateerd dat de reep bedorven smaakte. Ik voel me ook een beetje misselijk na het eten van de Snickers. Ik heb foto's van het product en de verpakking bewaard en kan deze indien gewenst toesturen. Ook beschik ik over de batchcode en houdbaarheidsdatum op de verpakking.

Ik stel het op prijs als u deze klacht in behandeling neemt en hoor graag welke oplossing u *** bieden. Met vriendelijke groeten, Luc Janssen

Loss:
$3
Pros:
  • Good taste normaly
Cons:
  • Expensive

Preferred solution: Full refund

View full review
TD V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Snickers bar has gone downhill

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AI Highlights
  • - The Snickers bar used to have two chocolate layers, but now it has only one.
  • - The top chocolate is reduced by about 40-50%, and prices are higher.

I've been eating Snickers for many years, and there was always a layer, a flat layer of chocolate on top of the Snickers bar then a wavy coat 2nd. In other words a second coat on top and that's the way we used to eat it.

Remove the first layer and you still have the second flat layer which I'm sure many people within the business don't even know existed, but now you only have one thin wavy layer so you've cut back on the chocolate on top approximately 40 to 50% which is terrible, and the price is much more of course.. This prompts us probably to not eat too many more Snickers as they were the best in the business throughout the 70s 80s and '90s, and now we may be moving to a different candy bar in our family.

Please go back to the original Snickers. Thank you...

User's recommendation: Complain about the amount of chocolate on top which is been reduced by 60%

View full review
1 comment
Guest

Welcome to Corporate America's screw job on consumers. There is no inflation...ITS CORPORATE PRICE GOUGING.

They raise prices to get MORE MONEY and decrease content TO SAVE MORE MONEY. The masses, with the help of the politicians in this country have swallowed hook, line and sinker the price increases is this mysterious, unseen monster defined as "inflation" which nobody wants to define.

Yes there is inflation and the definition is CORPORATE PRICE GOUGING. Neither democrats or republicans will say a word about it because BOTH parties are on the corporate contribution gravy train.

Anonymous
map-marker Springdale, Arkansas

Yesterday. I bought a pecan Snickers and was incredibly disappointed.

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AI Highlights
  • - Pecans were scarce and barely detectable.
  • - The white creamy layer tasted like sugar, not pecans.

I am a sucker for anything with pecans in it having grown up in a home where we had 12 huge pecan trees in our yard. I had to buy this candy bar because I had never seen a pecan snickers..

it had so few pecans that I could not even taste them especially through the white creamy stuff that all I can imagine is, they were trying to create a divinity effect. It just tasted like straight sugar and was a huge disappointment.

User's recommendation: I would not buy a pecan Snickers. It is a total waste of money and there are virtually no pecans in it. I thought I was paying extra for something extra special. Laugh was on me. Major disappointment!

View full review
Eusabius Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rotten snicker?

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I took a bite of a classic Snickers, which was very rancid. I spit it out in my hand during class because it was so bad; I could not choke it down.

Loss:
$2
Pros:
  • Good treat
Cons:
  • Taste bad

Preferred solution: a new snicker

View full review
Zarius Ugq

Snickers inside bag damaged in production

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It is impossible to speak to a real customer service representative . The contents of out $8.99 package of snickers bars was damaged. We are trying to reach customer service to no avail.

User's recommendation: Save the packaging and share customer service number on the internet. The snickers inside the bag we purchased was damaged during manufacturing and production at the factory. We spent $8.99 for candy that was notf formed into whole bars and not sealed in snickers wrappers. No telephone number for a refund.

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Sandy R Vus

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Old Lyme, Connecticut

Snickers

AI Highlights
  • - Smaller candy bars and higher prices; nearly $3 for a Snickers.
  • - Second bar was tasteless; standards lowered and the brand outpriced.

You have continually decreased the size of your candy bars and ingredients and increased the price. Not that you care, but I will not be buying any more of your products.

Almost three dollars for a shared Snickers today that was so bad, I threw the second small, tasteless one in the trash.

How such a great company could lower its standards to what we have today is beyond me. You have outpriced and destroyed what was once the greatest candy company in America.

Loss:
$3
Cons:
  • Tasteless
  • Small
  • Expensive
View full review
Matana M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Statement

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AI Highlights
  • - Snickers share size is the best chocolate.
  • - I do not like milk chocolate; only Snickers share size.
  • - Caramel, peanuts, and chocolate are amazing.

Hi. Hope all is well with you.

My name is Matana Manzorolhagh and I just wanted to say that this is the best chocolate. I do not like any other milk chocolate except snickers share size. Its amazing the Carmel, the peanuts the chocolate its just too good.

I eat it with a cup of milk and it just makes me feel better. So thank you for your service.

User's recommendation: Get the share size the best

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Cortez Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Commercial for dogs

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Snickers - Commercial for dogs

I want to put my dog who steals your candy off my dresser so I have to put in my semi truck to eat lol HER NAME IS MERCI SHE IS A 165 pound Corso YOU NEED TO SEE PICTURES

Pros:
  • There good enough to enjoy hot or cold
Cons:
  • 100 plus dog merci steals them lol

Preferred solution: Put my 160 pound Corso Merci. IN YOUR COMMERCIAL SHE STEALS YOUR CANDY TOO MUCH LOL

User's recommendation: VOTE FOR MERCI. Merci @911. You tube 100 plus Corso she does tricks out run trains

View full review
Reck K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective snickers

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AI Highlights
  • - Snickers bars showed defective quality.
  • - Some bars were still connected by the wrapper.
  • - Some wrappers were open, damaged, or empty and not sealed.
Defective snickers
Contains 1 confidential file for company representatives

There was multiple snickers that showed defective quality, there were multiple still connected by the wrapper, a few of them were even open between the wrapper and mushed and melted. Some were just empty wrappers that werent even sealed.

Preferred solution: Apology

User's recommendation: Double check the majority of the bag before munchin on them

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Rita M Ptn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your response for inflation

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Way to go you've supported the price increase perfectly. I understand why prices had to go up. I placed the blame squarely on Joe Biden.

I'll keep on buying your wonderful products.

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Sana B Rhm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint on snickers bar which was having lots of fungus.

Complaint on snickers bar which was having lots of fungus.
Complaint on snickers bar which was having lots of fungus. - Image 2

I bought two Snickers bars today and when I opened them, they were both fully covered with fungus. They were not expired, yet they still had fungus on them.

Loss:
$1

Preferred solution: I bought 2 snickers bars which was fully covered with fungus

View full review
Resolved
Amal S Gig

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cashback issue

AI Highlights
  • - Cashback code inside the Snickers cover is invalid on the cashback page.
  • - The user tried it several times and asks for a solution and a reply.
Snickers - Cashback issue
Snickers - Cashback issue - Image 2

I bought Snickers duo and find out the cashback you are providing. I entered into the cashback page and entered my code inside Snickers cover but it's saying that code is invalid.

I tried it multiple times and it doesn't work.

I hope you will give me a solution to these. Am looking forward to hear from you

Preferred solution: Sort out the problem so that I can get cashback

View full review
Jenna G Nyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product pitch

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AI Highlights
  • - Snickers is the country's top candy; proposal for Snickers cereal with chocolate caramel flakes, peanuts, and nougat clusters; could be lucrative.
Updated by user Dec 11, 2023

Never heard back about my idea!

Original review Nov 26, 2023

Snickers is the most popular candy in the country.

I propose that you make a Snickers cereal.

Im thinking the flakes would be chocolate caramel flavored, have slices of peanuts, and nougat clusters.

I believe this would be a highly successful and lucrative cereal in the USA.

People love the ice cream version, so why not a cereal?!

Thank you for your time and consideration.

Cordially,

Jenna Graziano

Pros:
  • Yummy candy
Cons:
  • Poor social interaction

Preferred solution: Just acknowledgment of my amazing idea

View full review
Anonymous
map-marker Apollo, Pennsylvania

Snickers bars

I opened up a completely sealed bag of snickers and one of them scratched operd and partly consumed. Pleas see pictures attached. They were a gift.

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Anonymous
map-marker Auburn, Massachusetts

Complaints about switching commercial

AI Highlights
  • - The commercial is disgusting and offensive.
  • - I will not buy Snickers or Mars products again.

The commercial is disgusting. An idea like this should never be used to market.

Who in the world came up with this.

Never will I buy a snickers bar or anything from the Mars company again! Very offensive commercial!

View full review
Muhammad S Hbj
map-marker Kanayannur, Kerala

Didn't get cashback

Snickers - Didn't get cashback

They are frauds,. Asked for otp and they didnt send any otp, how can i enter the otp when it didnt send ,my money is gone

Loss:
$1
Pros:
  • Tastes good
Cons:
  • Fooling coustamers

Preferred solution: Full refund

User's recommendation: Dont buy this prouduct , this is a very fraud company

View full review

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